Willow High School Diploma Guarantee

We give assurances to provide you with all the documents included in the High School Graduation Package exactly as specified. Our qualified experts process every request to avoid any misunderstanding or mistake. If you have any problems or complaints with the documents received, please contact us for a refund within 48 hours of delivery.
We ensure you will get 80% of your money back, if you meet the requirements listed below:

1. It is not allowed to remove or damage the protective packing containing the official Graduation Package documents (Diploma and Transcripts). You will be able to examine all the materials from within the package. Remember, that any changes made in the packaging (damaging, opening or removing) will null your refund claims.
2. Do not forget to make a copy of the response email from our refund unit which contains information confirming the approval of your money back request (including the address for returning the Graduation Package documents).
3. The Graduation Package and approval email must be sent to the specified address.
4. If you use a credit card, we will repay 80% of the total purchase price (not including shipping costs) within 2 business days after we receive your authorized refund package. If you pay via personal check, please notice that you will have to wait up to 20 business days from our acceptance of your returned materials to get your money back.